Insurance Benefits For Visa Premium Cardholders

Premium Visa cardholders get access to Buyers Protection and Extended Warranty benefits when using their eligible Visa Private, Visa Infinite, Visa Signature or Visa Platinum card, as well as Travel Insurance benefits when booking with their eligible Visa Private, Visa Infinite or Visa Signature card.

Buyers Protection Benefits

Visa cardholders access Buyers Protection benefits when shopping online or in-store, as Visa offers premium cardholders added peace of mind. These insurance benefits cover cardholders in case of theft, accidental damage and non-delivery of eligible items purchased through their eligible Visa Private, Visa Infinite, Visa Signature or Visa Platinum card. Visit the online portal to learn more about this protection.

Extended Warranty Benefits

Extended Warranty benefits add real value to Visa cardholders' purchases! When applied, extended warranties will add to the repair periods offered by vendors, protecting premium cardholders against repair & replacement costs. Extended Warranty benefits are available for eligible items purchased through eligible Visa Private, Visa Infinite, Visa Signature or Visa Platinum cards, wherein repair periods are doubled for up to a year. Visit the online portal to learn more about this protection.

Travel Insurance Benefits

Visa Private, Visa Infinite, and Visa Signature cardholders, as well as their families, get access to Travel Insurance benefits on all trips for up to 90 days. Travel Insurance benefits cover premium Visa cardholders in case of personal accidents, medical emergencies, evacuation, repatriation expenses, trip cancellations, baggage delays, loss of personal belongings, and much more! Visit the online portal to learn more about this protection.

Terms and Conditions

To find out more about Visa's insurance benefits and terms & conditions, cardholders should:

1. Visit the online portal at https://cardholderbenefitsonline.com/

2. Press on "Login" and provide their card information. Kindly note that card details will not be stored.

3. View their card insurance benefits.

Settling insurance and warranty claims is made easier with Visa through the below simple claims process.

1. Cardholder contacts claims team:

    Tel: +44 (0) 208 762 8373 (English)
Tel: +971(4) 253 6024 (Arabic, French, English)
    Tel: +2711 5411068 (Arabic, French, English)
    Email: [email protected]

2. Claims Technician issues claim forms if applicable.

3. Cardholder completes claim forms and returns any supporting documentation.

4. Claims Technician assesses claims and decision is made. Claims are closed within 5 business days after complete documentation is received.